We want you to be completely satisfied with your purchase. If you wish to request an exchange or refund, the product must be returned in its original, unused condition within 7 days, with all packaging and tags intact. Additionally, we require a clear picture or video of the product as proof of the issue. Exchanges or refunds will only be processed if these conditions are met.
*Please note that any return shipping costs shall be borne by the customer.
For any questions or assistance, please contact us at cs@greenparenting.au.